Syllabus
1. Psychology in dentistry
2. Health care provider-patient relationship, how to develop working aliance
3. Health care provider´s personality and its effect on his work, how to deal with emotions
4. Principles of communication with the patient - principles of effective communication, roots of mistakes in communication, typical mistakes in communication in dentistry
5. Principles of communication with the patient - types of interview, initial phase, exploration
6. Principles of communication with the patient - providing of informations, conclusion
7. Helping professions` issue
8. Burn-out syndrom - its nature, how to diagnose and prevent it
9. Suicidality, individua lat risk of suicide, how to intervene
10. Treament cost`s and treatment availability for a patient discussion
11. Dental anxiety“ how to deal with patient suffering from pathological anxiety
12. How to communicate with upset or aggressive patient
13. Psychological crisis a psychological first aid
14. Psychological work with patient`s negative feelings - pain and anxiety
15. Developmental specifics of a child as a patient, communication with children
Annotation
The goal of the subject is to get acquainted with the elements of medical psychology and psychological thinking, with the most important psychohygienic and social skills demonstrated on specific stomatological situations.