Syllabus
Relations and the position of the individual in society, socialisation. Social roles and rules of social behaviour.
Motivation, social attitudes and needs. Aspects of social contact. Social perception.
Interpersonal relations and interactions. Verbal communication.
Non-verbal communication. Specifics of communication in pharmacy practice.
Solution of interpersonal conflicts. Group dynamics.
Human sources management, leadership. Some of social-pathology features (e.g. drugs abuse, criminality).
Annotation
The subject follows disciple Health Care Psychology with special emphasis on social communication, interpersonal relationship and interactions, social rules, values and roles. The main area of interest is social communication (verbal and non-verbal) especially communication with a patient in a pharmacy and solution of interpersonal conflicts.
Communication skills with minority population groups is included in the subject.