1. Basic divisions, subjects of crisis intervention
2. Crisis intervention from interdisciplinary cooperation´s point of views
3. Crisis of an individual and its picture in society
4. Crisis and crisis intervetion as terms
5. Differences between face to face crisis intervetion and telephone crisis intervention
6. Telephone crisis intervention - specifics, advantages and limits
7. Examples of specific situations of crisis intervention
What a crisis is? What affects crisis development and intensity? Who can help people in crisis? Who can lead a client through a difficult life situation? Is it possible to help people in crisis situation? These are basic questions the lecturers will try to answer. Many case studies will be studied in this workshop as well.