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Organizational civility as measured by AWSL : A comparison between social and health organizations

Publikace

Tento text není v aktuálním jazyce dostupný. Zobrazuje se verze "en".Abstrakt

A mismatch between people and their work environment reduces their work satisfaction, whereas matches in these areas enhance work satisfaction. We worked with six areas of the work environment that are considered the most relevant to the relationships people develop with their work.

Areas of Worklife Survey, AWLS, and Maslach''s Burnout Inventory-General Survey MBI-GS, were employed in the study. Employees of Czech health (N=91) and social institutions (N=44) are presented.

The psychometric characteristics of the Czech versions of the AWLS and MBI-GS in this study did not markedly differ from those described in original versions or accessible translations. Interesting differences were found between workers in the social and health sectors: there is higher workload in the social workers, however, they find their organizations fairer, and there is higher consistency between the personal values and the values inherent in their organization, in comparison with health organizations.