Psychological approach of medical staff at work as a prevention of complications which occur during communication
2013
Abstract
Every one of us in the world keep attention to bio-psych-social approach to client/patient. The quality of our medical care and care of medical staff provided to patients are very good but we can still meet often unauthorized complain.
Complains which are unfound as relevant or unnecessary complains and legal disputes. What is it about? About the communication.
The most complains about medical staff have not a beginning in medical care, but they are based on wrong communication.