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Alex: A Statistical Dialogue Systems Framework

Publication at Faculty of Mathematics and Physics |
2014

Abstract

This paper describes the Alex Dialogue Systems Framework (ADSF). The ADSF currently includes mature components for public telephone network connectivity, voice activity detection, automatic speech recognition, statistical spoken language understanding, and probabilistic belief tracking.

The ADSF is used in a real-world deployment within the Public Transport Information (PTI) domain. In PTI, users can interact with a dialogue system on the phone to find intra- and inter-city public transport connections and ask for weather forecast in a desired city.

Based on user responses, vast majority of the system users are satisfied with the system performance.