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Quality Management

Publication |
2016

Abstract

The chapter is an integral part of a monograph that outlines the process and results of development of a common educational programme at masters level in health and social care management, which was supported by the Erasmus Life Long Education project CareMan (Culture and Care Management). The monograph contains two parts.

The first part outlines the theoretical underpinning of the process based on the combination of two learning theories - 'cooperative collaborative and social learning' and 'transformational' (Mezirow, 2009). The initial analytical work is described which was conducted in three stages: focus groups with graduate students to identify key learning requirements; curriculum comparison based on framework analysis adapted from the European Tuning Project; and identification of a cross-sectional skills matrix that underpinned the development of the learning outcomes for module development.

The analytical work brought data that specified the most efficient and feasible content of the three educational modules: Human Resource Management and Knowledge Management, Quality Management and Intercultural management. As a result of the theoretical and analytical phase, four strategies informed the development and implementation of the modules and the evaluation of the process outlined in the part I.The recommendations based on data and common learning of the whole team close the first part of the monograph.

The second part of the monograph contains the theoretical chapters concerning the topics that teachers participating in this project have drafted and used as part of the theoretical resources for the practical parts of the educational modules.