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How to give and receive feedback effectively

Publication at First Faculty of Medicine |
2017

Abstract

In most European countries, feedback is embedded in education, training and daily professional activities. It is a valuable tool for indicating whether things are going in the right direction or whether redirection is required.

In the world of healthcare professionals, it is intended to provide doctors with information about their practice through the eyes of their peers. Feedback is a valuable tool for doctors to gather information, consolidate their awareness of strengths and areas to improve, and aims to support effective behaviour.

Doctors of all levels may be approached by peers or juniors to give feedback, or they may ask others to give feedback on their own performance. Giving and receiving feedback is not an easy task and poses significant challenges for both sides.

In this article, we will discuss pragmatic feedback models, how to overcome barriers to an effective feedback and tips for giving effective feedback, as well as how to receive feedback and make the most out of it.