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Managing quality of the educational process

Publication at Faculty of Social Sciences |
2009

Abstract

Results of a survey concerning the importance of quality management of the educational process among high officials of Czech universities and colleges are summarized in this article. Three of possible methods of quality management in the educational process are described here: Standardization ISO, Model of Excellence EFQM and benchmarking.

General approach to evolutionary processes is applied on the development of quality of the educational process and the problem of coordination to cooperation is discussed, because cooperation is the very basis of benchmarking.