- Mystery shopping2008 | Faculty of Arts
- Mystery shopping2007 | Faculty of Mathematics and Physics
- Performance Appaisal by Means of Mystery Shopping +1Publication without faculty affiliation
- Performance Appaisal by Means of Mystery Shopping2008 | Faculty of Arts
- Performance appraisal by means of Mystery shopping methodPublication without faculty affiliation
- Mystery shopping - evaluation of services nutritional counseling in relation to the co-morbidities of obesity2016 | Faculty of Physical Education and Sport, First Faculty of Medicine
- Modern Methods of Customer Satisfaction measurement2019 | First Faculty of Medicine
- Perception of tourist destination by different agents – methodical approaches2013 | Faculty of Science